Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of tech.diydynamic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
C***z –
Work perfectly, thank you
L***a –
Works very well is tested and approved I only need practice to learn to use better
c***r –
This is a great 18650 charger for cheaper than amazon!
j***a –
Same as the description of the seller,, need to be tested. Arrived fast and well protected
Customer –
Batteries are very difficult to push into the holder but everything is fine
S***o –
Good. Fast. Tested.
S***s –
Came quickly, the package is whole. The device is working. I haven’t checked it completely yet.
A***h –
Excellent quality arrived before the appointment (there is no instructions for use) on YouTube there is an explanation for him
m***s –
Quickly received and well packed the product conforms to its description in addition a small lever of extraction for The accuses easy ultra I recommend
Customer –
We arrived well packed. It works well and is good. I think it would have been better if there was a single manual. The product is well made, the price of the performance is good. It seems that the durability should be used more.
J***A –
Very satisfied, works very well
v***o –
Excellent product, very fast delivery, very well worth this product!!!
C***s –
Good product, one space is only for loading and unloading with resistors, the other is for checking power bank type mode
K***i –
It takes capacitance measurements and loads cells. Just the question of how two batteries are it shows their average capacity of two?
a***r –
Works
A***a –
Training and delivery are fast. Item as described. Everything is new and works properly, for a good price I recommend!
r***r –
This is a great product. I’m glad I bought it.
М***к –
The bistro board came, well packed. measures the size and internal resistance, one hundred is very important. The board is good, I recommend it!
zahidislam2000@gmail.com –
Thank you for your positive review! We’re glad to hear you’re happy with the product and its functionality. Your recommendation means a lot to us!
Customer –
working product. Arrived in one week. bad part is that now, one week after making the order product price is half than when I made the order.
A***d –
Very nice product. Worked very well! Would buy again. Used for my 18650 batteries. Timely delivery.!
Customer –
Working great
a***r –
The price is cheap and the shipping is fast. I believe the operation will be good
K***n –
Not able to test as the batteries I ordred has not arrived (takes a long time to arrive)
zahidislam2000@gmail.com –
Thank you for your review! We understand the delay can be frustrating. Once your batteries arrive, feel free to reach out if you need any assistance with testing.
A***s –
Controller and battery capacity check.. It will be useful who repairs, for example, tools with batteries.
F***d –
Fast delivery, the battery tester works, but no user manual. The provided user manual link does not match this model. The left-side battery is for power (when no external power), and the right-side battery is being tested.
V***a –
For the product for my vimogam. shvidka delivery. unbarked. rotated yak in the robot. seller I recommend. I will put it on the speed of the spyvrobitnitstvo.
r***e –
already have one of these but need to increase capacity volume char & discharge testing.these work extremely well.fast delivery exactly as ordered
V***y –
I will all pratsyu and I will describe it. Delivery to Ukraine in two countries. Having also restored one accumulator, at Cherzya more than three.
Customer –
The operation works well. No manual …. Tip forward. 1 Change menu. 2 times change mode. Three starts. Four times slot change. + 1 time long Press (full) in the motor mode, 3 times long press in the (full) charging mode, 4 long Press (full) discharge mode
zahidislam2000@gmail.com –
Thank you for your review! We’re glad the product is working well for you. We appreciate you sharing the operation tips, and we’ll consider adding a manual to improve the experience for other users.
H***r –
Looks very good, satisfied with the purchase, the only thing to miss, I will not be able to check 1.5v batteries, as I do with the 2 18650 version, but only one to review
L***i –
Corresponds to the description, approve🌎
L***a –
Works well, fast shipping.
f***n –
Very good. I thought it was better than others of renamed brand. I pulled the USB Type C connectors to charge, I put direct wires into the 5V source.
M***n –
The item has no instruction. I don’t already know how to use it, therefore I don’t know if it is broken
zahidislam2000@gmail.com –
Thank you for your feedback! We apologize for the lack of instructions. Please contact us, and we’d be happy to provide you with detailed usage instructions or assist you further.
A***d –
Took a little while to understand how to use the interface because of lack of manual, but all functions seem to work as described. I had to squeeze the battery terminals slightly to make a good fit.
A***r –
Prad of the wigobotage of the yakisno, viglyadak is imical. Good.
zahidislam2000@gmail.com –
Thank you for your review! We’re glad to hear that you’re happy with the product’s appearance. If you need any further assistance, feel free to reach out!
M***o –
Fast delivery, received the goods even earlier than expected. I haven’t tried it yet. If there are problems, I will write
i***i –
The product is not Bulo delivered
M***S –
Not pratsyu. At the time of life, I do not react to the children. Turning the cat yak the product itself. Numb sensu. I do not recommend the product. Special cats
zahidislam2000@gmail.com –
Thank you for your feedback! We’re sorry to hear you’re not satisfied with the product. Please feel free to contact us for any assistance or troubleshooting.
M***r –
All works Super