Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of tech.diydynamic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
k***r –
Bilsh detailed vidguk that photo shank on Xtra, and such is the time of the relevant proposition and the video slidkovuvannya tsini
Customer –
Good mothori yak envy. I think to be pratsyuvati yak Reba. The peace without overplaying, ale in the front of the boules OK ..
R***k –
All OK
A***v –
All good. Having passed through 2 tizhni for the moment of the mazhy. Original product. Sell norms. Can you jam.
s***k –
Delivery was fast, packaged well. The motors are clean and work as intended. Highly recommend the store and the motors.
O***o –
Duge garni spare parts of the kamikaze drone, shvidka delivery, same day to Kiev, garny sell. I will be easier to jam. For the remog, it’s a Bagato.
l***r –
Looks ok. Have not tested the item itself, fast delivery and no problems with the seller. I can recommend
g***g –
Everything came to shvidko, and those who were getting married. Daughter
R***v –
Product is as per specification. No visual defects. Good packaging, quick delivery. Seller is recommended.
k***r –
Bilsh detailed vidguk that photo at the good yakosti shat the Xtra, and so on the part.
V***o –
Otherwise good Motori for their penny, what would be in the sets of the Guinti 11mm, but for my sets of the Guinti were not good
zahidislam2000@gmail.com –
Thank you for your feedback! Sorry to hear the joints didn’t fit your setup, but glad you’re satisfied with the motors. 😊
L***j –
Pidships in normal, without more detailed dough
M***k –
.. Everything is fine, if you can see if you have an original RDS 3115. Can recommend cotton before purchase
R***m –
I will describe the seller. Motorcycle akisnsi, parameters of the vidpovidayyuy
M***r –
Garni and sweaty mothori, good for 10 inches, I want to see the proposition in the category of the same
S***v –
I will use more money to buy it. Selling a good product once having stored good. I came by the hour.
F***r –
The product arrived very quickly, the quality is right! The product arrived very quickly, the quality is right!
U***r –
It’s okay to do it, I want to pack it in one box, delivery to Kiev in 13 days. On the last day.
Customer –
All as described by the seller. Good quality and normal packaging. Delivery time to Kyiv~about 9 days.
s***e –
good.
a***r –
All good. Goods of a different set, without any apparent defects and a factory marriage. In the city of money.
W***n –
On the viglyad of good and robot ZrO shvidko doikhali on the viglyad of good and robot ZrO shvidko doikhali
В***о –
The deputy won over 12 days in Kiev. Packed good. Pregnancy in a given seller not the first time. Recommended
E***k –
The engine will keep the robot stable and the traction is good, it is easy to give you the middle and small models in the story. Tse vidm vibir for quiet, HTO Shukai nadiyniy and productive engine for their own models. If you recommend it well for yourself, the middle of the coristuvaiv, you will be nice
zahidislam2000@gmail.com –
Thank you for your detailed feedback! We’re glad the engine meets your expectations and provides stability. 😊
Customer –
The product Shvidko To make shvidko prysh. We will be fair. I’ll give a second vidguk. Service of ill-service.
z***r –
Good, yaksni mothori. Mich. Normal wires. I recommend the seller, do not drive, it is necessary
A***k –
works fine. .
j***o –
Good sales, garny goods, vidpravlya shvidko, respect not. Packing cardboard box is clean
V***y –
Robotic horses. To try to do good, to blow away in deed shop with probes of the type of clamping guintv, shavings, indeed with pidshipniaks. Yakshchi hands straight can be virishiti.
zahidislam2000@gmail.com –
Дякуємо за ваш відгук! Раді, що ви знайшли продукт корисним. З прямими руками завжди все вирішується! 😊
Customer –
Shipment and delivery were fast enough. Packaging was also good. I have already ordered from this shop. Already tested and it works well for my needs. Probably will order more. Thank you
zahidislam2000@gmail.com –
Thank you for your continued trust and support! We’re glad the product meets your needs. 😊
V***n –
They arrived mothori a Duge shvidko, a change of 1.5 nedli. They were truthful. I don’t take Motori again, I don’t take it again, I can do it. Dear!
K***k –
Engine garni. I don’t have any problems. Marriage is no more broom, I do not take it first. Seller recommend. All super.
S***v –
not sure about the exact same thing but I need to get it done and relaxing and relaxing and relaxing and
Я***й –
For my daughter Shvidka, the delivery of the delivery came to the new one on the side of the command, all the more Garno yakshchi
r***r –
Good Motori for ten inches. Normal Boots, nuts in sets. Motor for its own penny normal, you can have brothers.
S***d –
absolute monster motors, I love them. easy to install and very easy to wire up all four. just make sure they’re spinning in correct orientation in betaflight