Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of tech.diydynamic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
p***r –
Impeccable product ideal for color Gameboy in my case. Very beautiful colors
F***R –
Quite good, I have not tried all but the ones I have used have served very well. Excellent purchase and good price
S***h –
LED spotlights are good, they have good quality, they shine a lot
d***r –
The exact 100 arrived, 20 of each Color. I hope they all work
S***k –
Arrived very quickly, packed perfectly, it’s whole, I haven’t checked for performance, but I hope it will be OK
s***a –
Quick shipping and quick delivery. Proper packing and product as described in the listing. Thanks to the seller and Aliexpress.
h***n –
Received today 17/09/2024 @ 08:45 hrs gmt 4.00 Thank you Aliexpress team 💙 😊 👍 🌟 🌟🌟🌟🌟🌟
P***t –
All good. Arrived on time and as listing described. Will be using the seller again for future buys. Thanks! On the product itself they’re fine for price, the green is quite dull and yellow is average, blue red and white very good.
Customer –
Reasonable price, not too expensive, good quality, cheaper than other brands. works well. I used to fix various electrical equipment well.
E***a –
They look good the light but bright colors have not been tested arrived before the agreed date
L***s –
Excellent value for the money and quick shipment. TY seller!!!
zahidislam2000@gmail.com –
Thank you for your thoughtful review! We’re glad you’re satisfied with your purchase and that the LEDs worked out well for you. It’s great to hear the delivery arrived ahead of schedule too! We appreciate your recommendation and hope to serve you again in the future. 😊
G***l –
I imagined them bigger but I am satisfied with my purchase, I already have a place to keep my things, and the V of the leds add up or are quite similar to those of your ad, (I emphasize the image of the leds above the box, it’s mine, Bone stick a stiker to have the information of the leds on hand), I recommend you buy it, and better with your box, it looks adorable and beautiful as they are kept in your box: D, I would certainly buy it again, and the issue of delivery, I arrived before the deadline, 1 week before
M***r –
They will arrive at the agreed date without inconvenience, thank you very much
Customer –
Fast delivery, as described, very good price, solid product, I recommend
d***a –
Good quality LEDs, fast delivery and the whole box arrived.
K***a –
Arrive earlier than expected, very good product just what is published
M***n –
Came well packed, like the product
R***s –
I tested a few of each color with my multimeter. They all checked out AND illuminated in diode-test mode.
M***l –
As described, not tested
n***r –
Everything is fine, again, 1A