Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of tech.diydynamic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
מעולה
g***r –
Useful as part of a remote antenna switch project. The 4 output relay boards being sold elsewhere on AliExpress, alongside a bias-Tee set. Can be used to control almist anything though.
L***z –
Todo perfecto.Se puede confiar plenamente en el vendedor.Vendedor excelente /.Le recomiendo.
A***r –
fiquei impressionado estamos com uma média de 50% é aquela história 50% off significa que 50% das mercadorias são boas e 50 não presta então esta aqui foi um bom negócio mas a câmera que veio junto Foi um péssimo negócio então vamos embora porque o tempo não para. uma pergunta para que serve o borracha que não tem utilidade?
A***e –
muito bom esse produto, estou fazendo mais pedidos obrigado.
R***O –
Ótimo vendedor produto de excelente qualidade recomendo a todos do Aliexpress
h***i –
quality is good, but the remote control range is narrow. the programing of the remote is easy using the programming button.
A***o –
articolo arrivato danneggiato, confezione ok
k***r –
быстрая доставка большое спасибо буду устанавливать на грузовик на электрокран после установки дополню отзыв думаю всё будет хорошо
A***z –
Excelente producto, lo recomiendo
v***v –
Very satisfied with the product
G***s –
ok.labai kokybiškai padaryta.greitai atsiuntė.Sužavėtas.
W***e –
I didn’t like the product at all
m***r –
Bewege damit die Linearmotoren von meinem Solartracker, bevor der später mit der mit einem richtigen 2 Achsen Solartracker verbunden wird.
P***N –
Article qui ne tient pas ses promesses.Dans mon cas portée de fonctionnement au maximum de 35m. Produit retourné et reçu le remboursement en moins de deux jours. Vendeur très réactif et sérieux.
M***i –
il telecomando una volta provato ha fatto esplodere un componente
R***i –
Ottimo prodotto , la qualità è molto buona, ma purtroppo non si può assegnare la funzione di contatto momentaneo ai tasti destra-sinistra se i tasti su e giù hanno la funzione di accensione permanente. Spedizione molto veloce.
T***a –
Muito bom produto. Indico a todos que desejar comprar chegou no tempo certinho 👍👍👍👍👍👍👍. 👏👏👏
C***n –
perfecto gracias