Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of tech.diydynamic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
B***e –
I got this a gift for my girlfriend and she loved it, super cool to assemble, honestly will buy more projects like this
zahidislam2000@gmail.com –
Thank you! We’re glad your girlfriend loved it—hope you enjoy assembling more projects together! 😊
Y***z –
My partner loved it and I loved to put it all together working well
a***r –
The product arrived well packed and is correct. Thank you to the seller and AliExpress for the service.
j***m –
Very good quality, the kit is very complete only it needs some source of energy to be able to turn it on
Customer –
Excellent kit. Nice and cute.
P***h –
Everything is great! I advise for children and for a beginner electronics technician!!!
R***n –
Should put the I c in a box all the pins where bent
J***a –
Electronic circuit with screen printing on the board. All components are loose and must be welded
M***i –
Great for training soldering skills. the coins came out almost for nothing, and it looks cool. I recommend.
1***r –
Excellent very nice and works well the only thing the resistor got wrong and I had to take them to work and there is no one who but inside but doing the electronic as a job you jump out
L***s –
Excellent seller here. My order was shipped very quickly. Packaged very well, with NO DAMAGE from the very long trip to me. I appreciate sellers like this one, and I recommend this seller to everyone. Also, thank you AliExpress for creating a great place to shop and for the excellent Chinese products and technology. Very much first class products in every way.
zahidislam2000@gmail.com –
Thank you for your kind words and recommendation! We’re thrilled you had a great experience. 😊
M***e –
It is good product The quality of the Pcb is good and the components look good quality only they sent me 4 470K resistors and I lacked 22R resistance but nothing I can’t get on the other hand, is very good product
zahidislam2000@gmail.com –
Thank you for your review! We’re happy you liked the quality and appreciate your understanding about the resistor mix-up. 😊
Customer –
arrived on time. perfect. thank you.
v***e –
Arrived in 8 days
C***o –
Very poor performance compared to other similar ones.
j***l –
Another cool toys this time white. For me, a 100uF capacitor fits better.
N***r –
Exactly as described, well packaged, arrived undamaged. Looks good, now just need to assemble. Great value for money. Well done.
V***v –
Very nice
R***l –
The resistor i got was wrong and sort of hard to read but overall everything worked! I clipped an end off an old cable and I can plug it into my computer and it works. Once done, it breaths red through the lights. Fun little project, would suggest for the price!
zahidislam2000@gmail.com –
Thank you for the feedback! We’re glad you enjoyed the project despite the resistor issue—your creativity is impressive! 😊