Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of tech.diydynamic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***o –
The filament looks absolutely amazing, the red reflects so well, and it even looks like a bit blue between the red and black which is great. I Highly recommend all filaments from this company, since all of them are extremely high quality. you won’t regret buying from geetech. delivery is very quick and came in around 7 working days.
zahidislam2000@gmail.com –
Thank you for the wonderful feedback! We’re so glad to hear you’re impressed with the filament’s quality and color. We appreciate your recommendation and are happy that the delivery was prompt!
D***n –
Super as always
Customer –
Good print material for a really affordable price. Will consider to buy again from this brand. Recommended.
A***n –
Fast delivery great service.
B***y –
As always very reliable, doesn’t require any special settings for printing other than ones that I usually use. by 220 deg Celsius I managed to print on flashforge AD5M Pro with speed up to 250-300mm/s. As to delivery I say it without a joke, it comes so fast that usually after purchase Ican start to preheat a printer 😂😎. I gladly recommend seller and all filament assortment from this store,
zahidislam2000@gmail.com –
Thank you for the great review! We’re thrilled to hear that the filament worked seamlessly with your printer and that delivery was super fast. We appreciate your recommendation!
J***k –
Dual filament from geeetech. Good Quality, I order it repeately, because of nice colors and good print s with no problem printing.
S***s –
It came quickly and was tested immediately. It works easily. It has good quality and is a very good purchase. Highly recommended
C***z –
The first roll is almost used up. Once temp Tower printed, correct temperature set and the prints went through without any problems. A good filament with beautiful colors!
zahidislam2000@gmail.com –
Thank you for sharing your experience! We’re glad to hear that the filament worked well and the prints turned out beautifully. Happy printing!
c***r –
fast delivery
K***o –
I am very happy with the quality of this PLA filament! The workmanship is excellent, it can be easily printed and delivers consistently good results. No blockages, clean layers and perfect adhesion on my pressure bed. I was particularly impressed by the unbeatable price-performance ratio. An absolute recommendation for the price! Will definitely order again.
zahidislam2000@gmail.com –
Thank you for your feedback! We’re thrilled to hear that you’re satisfied with the quality and performance of the PLA filament. We look forward to your next order!
m***r –
Very good filament, is worth its money
s***r –
Very good colour is really smart. Would definitely buy again.