Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of tech.diydynamic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
k***e –
It’s very good! I bought it cheap and well!!! Best item!!! Good Good Good Good! I bought it cheap and well!!! Best item!!! Good Good Good! I bought it cheap and well!!! Best item!!! Good good
Customer –
Exelent quality very nice but a detail please make the announcement well why it said hard drive and transparent case please arrived today
k***s –
love it. it worked immediatelly and the blue indicator light it s very important to inspect the working of the hdd. bought another one. simply packed, it came earlier than the estimated time!
r***s –
The product arrived on time (ahead of schedule), in good condition (without damage). It is easy to use with the hard drives that I have, quickly connect and transfer information, with an affordable price.
zahidislam2000@gmail.com –
Thank you for your feedback! We’re happy to hear that the product met your expectations and was easy to use.
K***f –
It is before mounting. It’s pretty because it’s useful and transparent.
3***r –
too much good . better than SATA cable. I like too much . working good and easy with cable.
J***a –
Very good buy, r eating product and seller
C***l –
It is a transparent hard plastic case that is used to assemble external hard drives of 2.5 inches SSD and HDD while protecting the hard drive from dirt. To uncover the case, you only have to slide the top cover horizontally opposite to where the connector is going. I did not try to use a screwdriver to lift the lid, the lid is sliding and then it is assembled when you already connect the hard drive to the slots arranged for it. I like it because it is transparent and let you see the brand of the hard drive. When you connect to the USB port with your computer you turn on a light at first flashing while reading the device, and then the blue bulb stays static.
zahidislam2000@gmail.com –
Thank you for your detailed and positive review! We’re glad you liked the transparent design and its functionality.
w***r –
The delivery came quickly. It works well, and the cost-money ratio is good.
s***m –
It’s hard to open without a peak to repair your phone. It works and is recognized and the SSD must be attached to the enclosed sponge due to its thickness. If you don’t put it on, you’ll run inside. It opens and closes twice, so when you open it, there is a noise in the attacking part. 1350 don’t need to say the cost.
zahidislam2000@gmail.com –
Thank you for sharing your experience! We’ll consider your feedback on ease of use and SSD stability for future improvements.
L***e –
Arrived on time, it is of thin material, so a fall may not resist it, but its function fulfills it, to have a housing specifically to connect the hard drive to the computer externally. You need a few stretch marks for a better grip for the moment you need to open the cover.
zahidislam2000@gmail.com –
Thank you for your detailed review! We appreciate your suggestion about improving the grip for easier opening.
m***A –
great product. I have taken an old 1tb hard drive and now have a great back up drive.
H***i –
Item received in a short time. Is the same as published on ña page
L***a –
Arrived in good weather. Is of good material. Good quality cable. I already tried it and its function is excellent. I was able to connect my hard drive externally
K***l –
I am satisfied with the price Laptop hard to sleep There was, but I can use this product. It’s so good
B***v –
Works perfectly, one hundred percent recommended… The hard drive shown in the image is acquired in part…
zahidislam2000@gmail.com –
Thank you for your feedback! Yes, the hard drive is sold separately as stated in the product details.
G***n –
I loved it, I used just what I was looking for and everything very well, but finally I could see my files
s***g –
Fast and secure delivery. Normal operation. There is a time of additional purchase
M***o –
I’m sorry it had to be a translator’s problem, the ad says a removable hard drive from a tb, but it comes. The single protective shell
zahidislam2000@gmail.com –
I apologize for any confusion; the product includes only the protective shell as mentioned in the description.
3***r –
Excellent everything arrived in good condition and good quality 100% recommended