Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of tech.diydynamic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
I’m very pleased. Despite that it came dirty in the “little pawns” and the support platform of the object (stage) to be analyzed. The manual to the page-en10-item 3, says that “after fully charged, the microscope can be used continuously for up to 3.5 hours.” But on page-en11-, “operating time”, indicates only “1.5 hours”. The manual “electron microscope” came crumpled and torn.
zahidislam2000@gmail.com –
Thank you for your feedback! We apologize for the inconvenience and will address the issues with the manual and cleanliness. We’re glad you’re still pleased with the microscope and appreciate your patience! 😊
r***r –
I received the order with great expectation. Came very well packed and no noticeable breakdowns. I tested the device and it’s working. Congratulations to the seller
K***s –
I thought it was bigger, it was still worth it Great image, good resolution, will help a lot with welds Single negative point is the base to be small and not be possible to take the camera
s***r –
The product seems great to me, it does its job and is easy to handle, the only thing I do not like is that when focusing it gets very dark and makes work difficult, I have to put another object or put my finger a little so that it can illuminate again as it should illuminate, But otherwise I am satisfied (the charging port is from Typec in case anyone is interested)
k***n –
I like it because it’s cheap, it works well, and the screen is clean. I want to be a toy with jam ^ ^
p***A –
Items been received by today thkful sellers delivery is fast.
D***z –
I arrive well and fast in Mexico I recommend it good material and quality👌
j***r –
This is an excellent piece of equipment. I use it to sort coins. As my eyesight was not as good as it once was this wee gem more than makes up for it. Not only does the platform move up and down, but I can adjust the focus and vary the strength of the in-built light. The light was too bright for silver coins but used it anyway, and later I discovered a thumb-turn wheel which adjusts the light brightness. A great all round product which I would recommend to anyone to buy. 5 Stars all the way………….
zahidislam2000@gmail.com –
Thank you for the fantastic review! We’re thrilled it’s helping you sort coins with ease and that you’re enjoying the adjustable features—your 5-star rating means the world to us! 😊
a***z –
The resolution looks good for the price, this excellent fulfills its function, the only thing is that I wanted to change the language to Spanish and it remains the same in English
8***r –
Works well and arrived immediately
N***a –
Thank you I arrived bolando and in good condition I’m happy with my microscope
D***z –
Arrived earlier than planned, it looks very good quality, I hope I can try. Time he needed it.
M***t –
Everything works! Full price-quality.
A***z –
Perfect Material. Fast Shipping. Everything is correct. Seller nuy recommended. Health for all.
a***e –
Excellent product good quality image excellent zoom excellent me charm
Customer –
Product received on time and as described! All right: * Delivery on time combined. * Features correspond to the description.
Customer –
The microscope works very well, the product is the same as in the publication. I am happy and satisfied with the product, it weighs almost nothing, it is super light and it is functional for what I wanted.
zahidislam2000@gmail.com –
We’re delighted to hear you’re happy with the microscope and that it’s functional for your needs—thank you for sharing your experience! 😊
Customer –
Works perfectly. Everything is great
I***r –
I bought a microscope recently, just a bomb! The image quality is high, it is clear and clear. The magnification is also excellent, even the smallest details can be considered. Very satisfied with the purchase, I recommend it to everyone. Now I study the microcosm with pleasure. Great thing for kids and adults!
zahidislam2000@gmail.com –
Thank you for your enthusiastic review! We’re so happy to hear you’re enjoying exploring the microcosm with our microscope—it’s perfect for all ages! 😊
f***r –
As described, the shipment and delivery is fast. Thank you to the seller, recommend the seller.
N***e –
Very great quality, arrived well ahead of schedule
A***v –
The delivery took two weeks, the package arrived intact. The microscope is good, all functions work, only one minus the battery capacity is small.
a***e –
Excellent equipment, as the advertising says
Y***z –
Honestly delighted with this article, it takes me 9 days (I am from CDMX) to arrive, the parcel super attentive, they mark you before your order arrives eh even when they are there! I recommend it!
A***d –
I received after 4 days. It’s a simple unit that does the job, very light. Didn’t know it was battery powered! screen is 11cm so a bit small and the microscope isn’t removable. Impressively it focuses really really well, if you move the subject closer you can focus it and if you move it further it focuses it nicely. Good enough for soldering my Nintendo switch mod.
zahidislam2000@gmail.com –
Thanks for your feedback! We’re glad it’s working well for your soldering projects, and we appreciate your insights about its focusing capabilities! 😊
o***r –
Excellent I already made a bridge, if it looks super good, if very practical, for microwelding,
천***r –
It works well without problems. I want you to spend a long time.
h***o –
Beautiful, good workmanship and efficient. I liked it.
m***R –
Delighted with the function, good price quality, easy adjustment. Corresponds well to Knife expectations.
C***l –
Great quality. I got exactly what I ordered.
Customer –
Very good product, everything works perfectly, without any problem, met my expectations 100 recommended percentage
C***o –
Good product, already tried and work well, congratulations to reliable serious seller with fast shipping
a***r –
Well I emballé, according
T***n –
Great product. Everything works as expected.
A***i –
excellent
M***r –
works great
H***f –
Everything as described is great again Thank you, great, I’m Thrilled
J***i –
Everything went smoothly and successfully. The shipment arrived at a predetermined date. Goods match the description. Very nice, aesthetic execution without errors. Efficient all functions, good visibility on the display. Battery fully charged. I recommend the goods and the seller. Thank you
zahidislam2000@gmail.com –
Thank you for your kind words! We’re thrilled to hear everything met your expectations, and we appreciate your recommendation! 😊
K***e –
Perfect