Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of tech.diydynamic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
Works. Be cautious at all LEDs require different voltage
D***a –
Product as described. Features good quality, and functional. I recommend the product and the seller.
T***w –
Well packed and shipped!
T***w –
Well packed and exactly what I ordered!
Z***m –
Altho the colour of green LEDs are different from Green LED Display I have already purchased .But as an stand alone it is good. Delivery is late because China is our(Pakistan’s)neighbouring country .You can reach from sikyan to islamabad in 5 days.
zahidislam2000@gmail.com –
Thank you for your feedback! Glad you liked it as a standalone, and we appreciate your patience with the delivery time. 😊
M***e –
I used these in a simple battery tester for the Model making. Display gives beautiful colors and is clearly visible.
I***k –
thank you!
S***c –
Perfect items as describe. Fast shipment. Excellent seller
9***r –
quickly delivered and well packaged
F***r –
In line with Knife expectations
Customer –
Excelente
M***v –
The parcel was sent quickly enough and without damage. I am satisfied with the purchase. Thanks to the seller! I recommend it to everyone.
N***g –
Looks nice I did not use them because the mixer console had different measurement values where green changes to red, the meter bridge was still under the 0dB, but certainly suitable for a different purpose. Neatly finished. Note the first pins are closer together. So you want to put them in an IC foot this is something to take into account.
zahidislam2000@gmail.com –
Thank you for your detailed feedback! Glad you found them neatly finished, and your note about the pin spacing is very helpful! 😊
A***e –
Am primit pachetul.
D***n –
very nice led display, can work with LM3915 VU meter, also fist Led is blue…, thanks,
Y***a –
Thank You!
Customer –
Arrived fast, well packed and works, thanks