Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of tech.diydynamic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
Fast delivery, very practical product. It is versatile and easy to handle. I am very satisfied and can only recommend it.
C***a –
Product of excellent quality arrived right and before the scheduled date I recommend it to everyone
덕***송 –
It’s very good.
s***g –
Makes a very valuable impression. Arrived well packaged. 2 transmitter, receiver and manual. thank you very much
T***m –
I bought it to use it for an electronic product that doesn’t work remotely. It works well from a distance and has two remote controls, so it’s convenient. Most of the electronic products coming out these days have remote controls, but in the past, all products do not have remote controls. I’ll be. I’m satisfied with the price. I’m selling it expensive at the initial or the big money, but when I enter the 1000 one shop, I buy it at a discount of 10 pro. I think it’s the best thing.
zahidislam2000@gmail.com –
Thank you for your feedback! We’re glad you’re satisfied with the product’s performance and price.
Customer –
Good quality product and detailed finish… To It is enough to test it and test it for its effectiveness
a***r –
Good. Good. Good. Good. Good.
a***i –
thenks aliexpras ❤️❤️❤️❤️ good product ❤️❤️❤️
zahidislam2000@gmail.com –
You’re very welcome! ❤️ We’re thrilled to hear that you’re happy with your purchase. Thank you for choosing us, and we appreciate your support! Feel free to reach out if you need anything else. 😊
C***i –
Beautiful box you recommend works perfectly as in the description I thank the seller arrive in time thank you
Customer –
Fast delivery, good quality, fast delivery. I was impressed with how quickly my order arrived, making the entire shopping experience seamless. The quality of the product exceeded my expectations, and I can tell it’s built to last. Overall, a fantastic purchase experience that I highly recommend to o
zahidislam2000@gmail.com –
Thank you for your wonderful review! We’re so glad to hear that you had a seamless shopping experience and are satisfied with the quality of the product. Your recommendation means a lot to us! We look forward to serving you again.
l***r –
As the description (not yet tested) the remote control are delivered with batteries.
g***l –
Item received installation system lighting construction site works perfectly thank you. I will order 2 in plus for other future projects
g***r –
It is a good product for cost
a***r –
It is very useful when the switch is in the position of an obstacle. I think a one-horsepower motor is acceptable ….
А***о –
Hello, the product received thank you very much checked everything works perfectly for the money, the product is quite good. I recommend it.
a***r –
The good price is very useful and I am happy with the good price and write quite useful. I am satisfied with the good price I am fairly useful and I am happy with the good price I am quite useful I’m writing it.
zahidislam2000@gmail.com –
Thank you for your feedback! We’re thrilled to hear that you’re happy with the price and find the product useful. Your satisfaction is important to us, and we appreciate your support!
A***n –
A very good quality item. I’m using it to power on and off my vacuum, it has a high wattage 3600watts. I’m stoked! Buying another two 👍🏼
T***w –
It works properly and the times are particularly good and the lock is OK. It came five days ahead of time is unhappy.
S***k –
The break-down is delivered to the shvidko, the relay is pratsyu, batteries in two remotes, the remote control will take it far.
zahidislam2000@gmail.com –
Thank you for your feedback! We’re glad to hear the relay and remotes are working well. If you have any other questions or need assistance, feel free to reach out!
P***z –
All as described fast shipping😁