Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of tech.diydynamic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
V***u –
super quality, bass and amp is very well
Customer –
The article corresponds. To the description I arrived in perfect condition and good
1***o –
I couldn’t repair the original plate, I bought it and it was excellent. I must adjust it better. Excellent product. This version is not to use rechargeable battery.
zahidislam2000@gmail.com –
Thank you for your feedback! We’re glad you found the product excellent. Noted on the rechargeable battery – we appreciate the input! Enjoy your project!
g***r –
It arrived much earlier than expected, it is very good, you just need to make a new box for the speaker and you will be 10/10 The recommended product
H***u –
Item arrives damage get full refund
K***o –
Received order at home doorstep items not as description some wire cables missing
b***r –
Works, plays loud under Celestion 600 in 8 ohm speakers. Bass is a bit missing but medium and high notes approx. I am happy with the purchase.
zahidislam2000@gmail.com –
Thank you for your review! We’re glad to hear the amplifier works well with your speakers. We appreciate your feedback on the bass and will take it into consideration for future improvements. Enjoy your DIY projects!
Customer –
very good
a***r –
Perfect for reusing the damaged speaker, it arrived fast and well packaged. Recommended 100%
Customer –
speaker works now fast shipping original
Customer –
Works well. Very satisfied. Good price.
S***z –
It sounds perfect even though I still don’t raise all the volume and for the price it is excellent in general I am very satisfied
A***a –
I am Sorry how useful it is super satisfied
V***u –
Arrived full now need to check to see your function, arrived before the order date thank you very much if you meet the supplier .. Excellent
J***a –
They look good to try them and see if they comply with all the benefits
Customer –
i hooked it up already with my speaker, it is working great.. and delivered earlier than i expected. thanks
Customer –
Good product
s***r –
Worked perfectly recommended💯X💯
n***r –
ok