Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of tech.diydynamic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
H***o –
Excelente artículo. Llegó en tiempo y forma, funciona al 100%. Recomiendo la compra
Customer –
Excelente producto. Me servirá para mis reparaciones de electrónica. Muy satisfecho con el vendedor. Todo llegó como descrito. Recomiendo tanto al vendedor como al producto. Saludos.
F***i –
very good works fine delivered early very good vendor and very good service from the Transportation Company
J***s –
chegou rápido, tudo certinho bem embalada, funcionando perfeitamente, ótimo equipamento, eu recomendo o vendedor top.
R***E –
Ótimo microscópio, pode comprar sem medo algum. funciona bem para mexer com placas de celular. top demais.
W***a –
llego en excelente estado, el único defecto que cuando está cargando y usando a la vez al irse la energía en el cargador se apaga, teniéndolo que volver a encender manual. con batería trabaja normal excepto lo anterior no se a que se deba.
zahidislam2000@gmail.com –
Gracias por tu comentario, tomaremos en cuenta tu observación. 😊
zahidislam2000@gmail.com –
Gracias por tu observación, revisaremos este detalle para futuras mejoras. 😊
Y***o –
produto muito bom , veio muito bem embalado e chegou super antes do prazo de entrega , recomendoOoOo ! Funciona muito bem !!! Otimo vendedor !!!
I***a –
excelente producto llegó mucho antes del tiempo estimado lo recomiendo ampliamente
A***j –
Towar dostarczono w terminie, dobrze zabezpieczony do transportu, bez żadnych uszkodzeń. Jakościowo dobry produkt.
f***f –
Гарної якості мікроскоп. Купував за трішки більше, як 39 дол. Якісна алюмінієва стійка, гарно видно. Затримки при пайці немає. Один мінус — якби ще був тримач для пайки — взагалі супер. Мікроскоп працює від акумулятора. Десь думаю 1.5-2 години роботи безперервно користування з додатковим світлом витримує. Я задоволений. Приїхав новою поштою, десь за 15 днів.
zahidislam2000@gmail.com –
Дякуємо за детальний відгук! 😊 Радий чути, що мікроскоп вам сподобався і виправдав ваші очікування. Ваша ідея з тримачем для пайки — чудове доповнення, яке ми врахуємо. Бажаємо приємної роботи з мікроскопом! 🙌
R***l –
Chegou rápido no Brasil. Gostei. Para mim está com ótimo custo benefício. Recomendo, técnicos e hobistas. C
T***o –
cumple mi necesidad, muy bueno ,esta bien con lo mostrado por el vendedor gracias
p***r –
Excelente tal cual sus especificaciones, Muy bien empacado y completo solo falta probarlo recomiendo ampliamente al vendedor y la entrega de paquetería Excelente 👍👏
Customer –
Fast shipping and delivery. Came with bump but no damage. Works great. Too bad board is not magnetic.
l***v –
Мікроскоп не поганий, тільки фокусна відстань замала. Можна зробити більше, але треба міняти стійку, коротка
c***u –
отличный продукт, и очень профессионально, за такие деньги просто супер. доставка в Италий очень быстрая. спасибо продавцу
zahidislam2000@gmail.com –
Спасибо за ваш отзыв! 😊 Мы рады, что вы оценили качество продукта и быструю доставку. Пусть он служит вам долго и приносит удовольствие! 🙌
f***a –
Пришло быстрее чем я ожидал. Все как в описании. Рекомендую.
Customer –
Я доволен одержаной мной посылкой.Все как и указано в описании.Спасибо продавцу за качественный товар.
zahidislam2000@gmail.com –
Спасибо за ваш отзыв! 😊 Мы рады, что вы довольны покупкой. Пусть товар приносит вам пользу и удовольствие! 🙌
a***r –
Working great. It’s a bit on the small side so things like motherboards won’t be able to be viewed as the stand gets in the way.
zahidislam2000@gmail.com –
Thank you for your feedback! We’re glad it’s working great for you. For larger items like motherboards, adjusting the setup or using an elevated platform might help. 😊
F***t –
WAW. It is absolutely fantastic. Thanks a lot.