Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of tech.diydynamic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
v***r –
The order arrived in 15 days. The tester was well sealed. Works perfectly when it is turned on. I advise the seller.
Т***Ч –
The transistor tester was tested by the worker, but I want to pay attention to the weak packaging, one edge of the screen is peeled off, I did not begin to remove the star tester working.
a***r –
Like it
П***ч –
It’s good, it works right, tracking is all the way, delivery is fast, I’m satisfied.
D***o –
Fulfills what promises
S***o –
Deputy Cholovik. Pratsyu, packed good.
Customer –
Checked, everything is fine, everything is measuring, no complaints, the order arrived before the deadline. In general, I am satisfied with everything, I recommend the seller.
Ф***Ч –
Works. Can be taken
Б***ч –
Cool stuff, it works, happy as an elephant.
Х***- –
I order for the second time, it works without problems
I***k –
I recommend this product from the seller. Shvidka delivery, the track is relevant. Sales for the second, shvidko vidpovidad for the day. The goods came before less than three defects, the zrasu all went to the end of the day when they came to the case, then stopped the display. I once writing Before the seller and in visiv Tse the pitannya to add shvidko, after having done more than one tester. Other priysh without defects. Capacity and everything is still relevant. Polish transistors I show OPIR with a vidkrit Channel I. I recommend the product as well as the seller. Duge is good Human.
zahidislam2000@gmail.com –
Thank you for your thoughtful review! We’re happy to hear that the product arrived quickly and that you had a positive experience with both the product and the seller.
К***Ч –
The parcel received quickly everything in accordance with the description of the seller five stars and the wish to protect the display of the pimple is very unreliable
А***ч –
The device is great, it is bad just that there is no instruction…
В***в –
Great instrument. Presence of the body and additional probes
S***v –
Shvidka delivery, 12 days before the price. Device pratsyu, I recommend!
Г***ч –
To use it actively for a week, already burned… Measured the capacitance on the charged capacitor at 16 V, I will now put the atmegu on it
П***а –
The product is super. Put 3000pf Soviet film showed 3007pf. I ordered a T7 in the case of TS1. The order already arrived 8 days ahead of time. The flux is washed everywhere. The processor is 16 mg quartz. Trans is not in SMD. I advise the seller with confidence.
zahidislam2000@gmail.com –
Thank you for your positive review! We’re glad to hear that the product met your expectations and arrived ahead of time.
Customer –
The battery sits down very quickly. No matter what type (salty, alkalinic). Output lithium-ion battery. Set and forgot.
zahidislam2000@gmail.com –
Thank you for your feedback! We recommend using a rechargeable lithium-ion battery for longer-lasting performance and better efficiency.
A***i –
Great seller +++