Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of tech.diydynamic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i***m –
I bought it as a third different product and it is the best. The packaging was also neat, and the gas arrived without a single one. I bought new because of the saw blade height adjustment, but the function and performance are all good. It is the best satisfaction of the purchased products.
m***o –
Excellent product! Silent and compact, for hobby there is no better, can buy without fear
j***z –
I bought another practically the same, but the album did not go up or down and I could not make slots, although it was a good machine and I was missing the rise and fall of the album and that is why I bought this other one. I am very happy with her.
s***s –
Perfect product. What I wanted.
A***e –
Arrived quickly and well!! Perfectly packed!!! It is as described by the seller!!100×100 recommended!!! I hope to buy again in this store!!
W***x –
I used this small saw today to cut some 3mm birch ply. It worked perfectly as does the dust extraction.
Customer –
If you use this product while sawing by hand, the time is saved to 1/10, and the cutting surface no longer needs to be seen many The photo shows an oak pencil case made using this product. The home digging for the lid is also made by responding to this table saw. However, the guide bar was matched to the scale and the tree was pushed to sawed, but the saw blade was often chewed. When I looked for the scale of the guide bar and the saw blade are not parallel, so I adjusted the scale of the guide bar about 1mm. It worked as. In addition, I hope to solve the problem of using a vacuum cleaning gear adapter.
zahidislam2000@gmail.com –
Thank you for sharing your detailed experience! We’re glad to hear the product saved time and helped with your project. We appreciate your feedback on the guide bar adjustment and vacuum adapter, which we will consider for future improvements.
c***r –
The package arrived in time and shape later today I will test the saw
상***전 –
I just unboxing and haven’t used it yet, but I was so happy to receive it because I needed it. It doesn’t fail and I want you to use it for a long time.
M***y –
Small practical sane. No game in the mobiles rooms. For the moment, I am very satisfied!
Customer –
Great it is suitable for my needs and worth the price , I recommend this item for small / Home works
И***в –
In the set came four discs, the technical parameters all correspond to the description of the seller, I will check in work and Unsubscribe in terms of functionality.
zahidislam2000@gmail.com –
Thank you for your review! We’re happy to hear the technical parameters match the description. Looking forward to hearing about your experience with its functionality!
F***s –
Arrived in less than a week, very well packed in cardboard box and foam. I tested it with some scrap wood, works great.
A***o –
Same as in the description, perfect mini saw for crafts! Very happy
a***a –
I need it for small woodworking… I struggled a lot with different saws for cutting wood… I am happy with the first tests…
S***o –
Great better than I expected for crafts is as the seller describes the order very quickly and in perfect condition
K***r –
Everything went really well. Gladly again.
Customer –
Good
d***r –
Mounted and tested, it goes very well. I miss some information, so that each disk is used. But hey I’ll inform myself.
zahidislam2000@gmail.com –
Thank you for your feedback! We’re glad it’s working well for you, and we appreciate your suggestion about the disk usage information.