Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of tech.diydynamic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***l –
This is not a Multifunction weather station alarm clock, this is only an external sensor. It is totally useless and serves no purpose. Don’t know why they sell it like this.
G***a –
Functional and well suited the previously acquired WiFi weather station, it does what it promises.
A***i –
All according to the description. Delivery in time. It seems to be fine. I couldn’t test because it’s meant for a gift.
Customer –
I thought it was the other part now I ordered the other part which comes with this so now I have to
c***g –
buyer beware this is just the sensor I thought I was getting the LCD screen the sensor the charger the whole nine yards and not so much misinformation glad I didn’t spend the 24 dollars that people say that they paid. I’ll take the $5 loss just buy or beware
zahidislam2000@gmail.com –
We apologize for the confusion and appreciate your feedback; we’ll work on clarifying product details moving forward.
S***n –
Nice needs aaa battery’s
S***i –
Very nice station and display-full of colours.
M***r –
I am very happy that I bought for the first time on AliExpress the quality of the weather station is excellent and for a very nice price. So I would recommend it to anyone looking for a good betting station.
A***o –
The product arrived quickly! Safe and sound. Adjusts quickly. Shows well. I hope that it will serve for a long time.
J***i –
Impeccable you can even adjust the sunrise and the sunset of your city with longitude and latitude
Customer –
Is not the product shown in photos
F***f –
I received the station on time. It took me a little while to get tous the settings. For now I am satisfied with my purchase. Thank you
Customer –
done
D***v –
Everything is ok. For now – works very good. I will see how long it will works. Previous sensor worked eightin months
j***o –
It has not arrived and they are saying that if I arrive, ask the distributor Blue deliveries, I am an old customer and they are making me distrust the new system, I get A mini box with the name Wireless Express, that I don’t stop what it is. I ask for a solution to the problem. Gracoas.
zahidislam2000@gmail.com –
I’m sorry to hear about the issues with your delivery. It sounds like there may have been a mix-up with the shipping process. I recommend reaching out directly to the distributor or customer service to clarify the situation. You may also want to track the package with the tracking number or contact the delivery company for more details. If you need any further assistance, feel free to let me know!
Customer –
I really like this weather station.It has all the feature’s I needed to help plan my day.At 63yrs old I can use the different feature’s for health reason’s.It’s a ONE STOP WEATHER ALERT/CONDITION OUTSIDE.
zahidislam2000@gmail.com –
We’re so happy to hear the weather station is helping you plan your day and meet your health needs!
D***c –
Works fine, display is cheap and have bad angle view. Had one similar station before and display was better. This one had more info though and is simple to use. All in on its fine for the price 🙂
zahidislam2000@gmail.com –
Thank you for your feedback! We’re glad you find it easy to use and appreciate the extra information. We’ll take note of your comments about the display for future improvements.
D***a –
super
y***r –
It is very nice has a moderate size and acceptable for the price