Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of tech.diydynamic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
Very nice thanks I recommend to everyone use good days
K***r –
We will use well received with fast shipping. We recommend very good
S***n –
All right. I thought it would be stronger to weld, but at maximum power it welds nickel well to the 18650 and 21700 batteries. Nickel 0.5mm
M***i –
It seems to me good for its good construction work
R***k –
Delivered to Ukraine in 12 days. Not a greatest quality of weld but works fine. (body a bit scratched but it’s secondary for me)
k***r –
as described fast delivery,tested suitable for my needs!!
M***a –
I still need to test for the moment if I look good
J***I –
Good manufacturing device, only the tables could be plus 10cm long to simplify the use.
Z***r –
great product once you learn how to use it. see youtube
S***1 –
Very good spot welder with 9 power options depending on the thickness of the nickel strips to be welded. Highly recommended ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
a***r –
Well, I ordered it because of the 18650 wireless cleaner battery replacement, but the gel should be strong, it will stick with the nickel I sent you together. ^ ^; There are all the ingredients, so it’s easy, but it’s wireless, so it’s comfortable, and there’s a regret that I want the single line to be a little long. The delivery seems to come faster than the other? I am satisfied that the repair is good ~ ~
zahidislam2000@gmail.com –
Thank you for your review! We’re glad the wireless feature and delivery speed worked well for you. Your feedback on the single line length is noted!
U***r –
Welder arrived and have tried it already as had a battery pack that needed repair and worked perfectly highly recommend
L***o –
Arrived As described, I can’t wait to try it, it was quick to arrive and I hope it works well
Customer –
Super fast delivery. Very good quality. Currently being charged. Did a test while charging. Very good weld at max gear setting. (probably because the battery is not fully charged)
L***n –
Well done. I can use it simply without a lot of bread as I practice robbery while adjusting without bread.
N***h –
Excellent operation OK 100% very powerful Do the weld very well, arrived in Brazil fast Metal body, the welding cables are good quality TB Now just work with him.
O***U –
Is not able to weld the supplied nickel leaf, a roof… Device returned and refunded
zahidislam2000@gmail.com –
Sorry to hear about your experience. We appreciate your feedback and hope you find a solution that works better for your needs.
M***a –
Fast shipping product has absolute quality is resistant
r***r –
Arrived fast, it seems to me if a good product I will still test
a***i –
Arrived earlier than it should works well does its reliable salesman job
C***a –
Great product I indicate to everyone who is interested.
E***v –
I went to the Dnieper for 2-3 weeks. The device is made soundly. Expected it would be bad to cook, but no. The baby coped with the task. I really had to work a little with a file on the tips of the electrodes, without this it cooks worse. The shape should be semicircular (hemisphere). The electrodes are included, they are short, but if the welder is fixed 30-40 cm above the table, you can work. The electrodes are very heated, so much that you have to pause in work. The device is not for large amounts of work, besides, the battery is discharged quickly enough. To cook the 18650 7s 3p, I had to make two pauses and recharge once. For one-time, small-scale work the very thing. Satisfied with the purchase, recommended. There was no need to communicate with the seller.
zahidislam2000@gmail.com –
Thank you for your detailed review! We’re happy to hear it worked well for your needs and appreciate your tips on electrode adjustments. Enjoy your projects!
Customer –
The device is very nice, it works very well. The same as it seems in the pictures. I recommend
F***a –
All in all, welding machine sufficient for small welds, given the price one could not expect more, CMQ does its job
a***r –
Excellent service and product just hope my batteries arrive to test the entry item looks great
n***a –
Very good product, cost benefit Great, works very well, very easy to use, can buy without fear, recommend the product and seller.
6***r –
TO BE ABLE TO WELD MAXIMUM POWER NEEDS. MAYBE RETURN AFTER IT GOES ON
V***y –
Works, a little more than half of the charged has arrived. I haven’t tried it yet, but I think it will perform its function. I will unsubscribe after use.
zahidislam2000@gmail.com –
Thank you for your review! We hope it performs well for you, and we look forward to hearing your feedback after use.
Customer –
Thank you for keeping me away. I just tested it, but it’s very easy to be a good one.
Customer –
Good item.
s***r –
Good functional product good packaging OK.
W***O –
Very good quality product meet my expectations. Recommended seller.
k***r –
My First Job. Works fine.
M***a –
Very good. I was surprised by the strength with which he solder and generates the spark.
Customer –
The order was easy and the delivery arrived faster than expected, so it was a good feeling. It was good that the goods were well shipped without any problems! I think the product is a little smaller than I think. As soon as I opened the packaging, I tried to charge it and weld it. The welding seemed to work well. I want to see… Thank you ~!
zahidislam2000@gmail.com –
Thank you for your feedback! We’re glad the delivery was fast and that the welding worked well for you. Enjoy your new tool!
Customer –
perfect
B***z –
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