Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of tech.diydynamic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
The digital multimeter I bought online is accurate, easy to use, and versatile for measuring voltage, current, and resistance. Great value for the price!
D***o –
I have not yet tried it since it was ordered for several people but the packaging looks quite good and very well protected👍🏻
Customer –
Arrived safely in good condition. It’s easy to use, I like the NCV function and the auto function that it’s easier for a learner to use it without any problem.
S***z –
It’s exactly what I needed. It arrived very well packaged. I highly recommend the store
zahidislam2000@gmail.com –
It’s great to hear you’re satisfied with the product! Thank you for recommending our store, and we hope to see you again!
Customer –
Arrived quickly
A***c –
The product is good, but the box came crumpled, satisfied with the product
C***R –
Very good product, arrived on time, well maintained, well packed, strongly recommend, good product
g***i –
Thank you.
A***o –
Very good tools I recommend it to any patient who likes to work and provide a good quality service
a***r –
Très bien👍
K***. –
All Super! Has it become known for the recommendation of the telegrams of the channel? (@ shopruihalo) there are all zibrani, coupons, goods and znooki up to the 99% and the proposition of the name Al!
zahidislam2000@gmail.com –
Дякую за ваш позитивний відгук! Ми раді, що наш продукт вам сподобався. Завжди раді допомогти!
f***a –
Good product, works super well, arrived without damage and in time.
P***c –
Works excellent!
e***d –
The product did not arrive and the platform put in the status as completed.
zahidislam2000@gmail.com –
Apologies for the inconvenience. Please contact our support team for a resolution to your issue.
j***r –
Have used this multimeter on a couple of projects and compared results to readings from my fluke meter. I bought this for two reasons: 1) my fluke meter is getting quite on in age, more that 25 years old now, 2) sometimes finding a spot to rest the fluke while making measurements cab be tricky. Having a pen type meter is much easier in many cases than using my fluke. Readings on this meter were within the error range on the fluke so I take it to be accurate enough for my working needs. I would recommend this to anyone looking for a good inexpensive digital multimeter.
zahidislam2000@gmail.com –
Thank you for your detailed review! We’re delighted you found the Smart Digital Multimeter precise and convenient for your projects.
A***a –
good
C***n –
Very convenient, works very well. Thank you
Customer –
realy nice works
m***l –
ok