Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of tech.diydynamic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
J***i –
The quality is good and the grip is very good too.
P***a –
Looks like good plastic, worth the price. I recommend it!
D***a –
A fantastic 3D Push block, I was immediately impressed with how solidly constructed it feels, very nice and weighty, useful anti-slip pads on the bottom and overall fantastic feel in hand. Super useful when cutting woods, provides great stability with all the foots and supports around it. I’m thinking of getting another one already, pretty impressed!
zahidislam2000@gmail.com –
We’re thrilled that you’re impressed with the push block’s solid construction and stability! It’s great to hear it’s making your wood cutting projects easier and safer.
Customer –
Yet to use it, delivered in good time and all looks good!
W***n –
Came within 4 days to NL with DHL
j***r –
Well built push block. The pieces hold tightly. Very useful as a security measure especially for removing small strips. I will try to find the accessories sold separately offered by the original brands. Recommended.
zahidislam2000@gmail.com –
Thank you for the recommendation! We’re glad you found the push block useful and secure, and hope the accessories enhance your experience even further.
A***A –
It looks as it is promoted, now to use and beat
S***n –
Sturdy, well made, does the job. much safer than push sticks, especially for narrow or awkward cuts.
D***a –
feels nice and study
J***q –
Good quality pusher and arrived very quickly.
Customer –
Good quality product. Very well packed.
a***s –
ok
T***s –
Nice quality well made.
Customer –
All right.👍
W***t –
Very good quality, very sturfy and heavy. Also very sticky pads. Really like the product
g***r –
Looks good.
Customer –
This tool really surprised me. It is well built has a good weight so it feels sturdy. I am really looking forward to using it with my table saw and router.
zahidislam2000@gmail.com –
We’re glad to hear that you’re impressed with the build quality! We hope it makes your woodworking projects safer and more efficient.